Contact Us

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    Contact Us

    [/vc_column][vc_column width=”1/2″][vc_custom_heading text=”Frequently Asked Questions (FAQ)” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” skin=”primary”][vc_toggle title=”What are the shipping methods and shipping costs?”]We are glad to bring our customers great value of money and services.We provide free shipping worldwide with no hidden charges. Shipping class is thru ePacket, FedEx, DHL, EMS or Standard Economy Shipping. In the USA delivery is cater by USPS, UPS services.[/vc_toggle][vc_toggle title=”Which payment methods are accepted?”]Payments methods include PayPal and Credit cards thru Paypal services.
    PayPal is a safer, easier way to send and receive money online. It caters buyer’s payment protection. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

    PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

    1) After viewing your items on your shopping cart page, you can click and check out with PayPal. Then you will leave our site and enter PayPal’s website.

    2) You can sign in to your PayPal account, or you can create a new one if you haven’t got one.

    3) You can use the PayPal as you want according to the on-screen instructions.
    Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal.
    The reasons why we suggest you use PayPal:
    Payment is traceable. By using your PayPal account, you can trace the status of your payment.

    When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.[/vc_toggle][vc_toggle title=”How long will delivery take?”]

    Shipping time varies by location.

    These are our estimates:

    United States 10-20 Business days

    Canada, Europe,
    Australia, New Zealand

    10-24 Business days
    Mexico, Central America,
    South America
    15-35 Business days

    Other Countries

    15-40 Business days
    *Max. Allowable Delivery Time is 45 Days

    *This doesn’t include our 1-5 days processing time, w/c depends on the volume of orders.

    [/vc_toggle][vc_toggle title=”Can I cancel my order?”]All orders can be cancelled. If your order has been paid and you need to change or cancel it, you must contact us immediately. Once the packaging and shipping process has started, it can no longer be canceled.[/vc_toggle][vc_toggle title=”Is there tracking numbers for ordered products?”]Yes it has tracking number. You will receive an email with a tracking number once your order is shipped or you can login to and in my account you can view the progress of your order with the tracking number available after the order has been shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

    If you have any other questions, please contact us and we will do our best to help you out.[/vc_toggle][vc_custom_heading text=”Get in touch” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” skin=”primary” el_class=”m-t”][vc_column_text]We are ready to hear from your feedback. If you have inquiries, complains and other important matters to be talked about, please feel free to send us a message.